Sustainable, Efficient, Ecofriendly

Top Medium Water Utility Company
in Kenya

3,600m3/day

The company does an average of 2,600m³ per day (Kapsabet Scheme) and 920m³ per day for Nandi Hills Scheme.

Water Quality

Minimal residual chlorine, colour, Iron, Manganese, dissolved solids, turbidity, pH and bacteriological tests among others.

6974 Connections

5947 in Kapsabet and 1027 in Nandi Hills Scheme.

Approved Tarriff

Revised water and sewerage tariff by WASREB took effect in October 2023.

About KANAWASCO

Maji Safi Kwa Wote

Kapsabet Nandi Water and Sanitation Company Ltd (KANAWASCO) is a Corporate entity incorporated by the Municipal Council of Kapsabet in December 2006 under the Companies Act CAP 486 of the Laws of Kenya and entered into water service provision agreement for provision of water and sanitation services to the former Kapsabet Municipality and its environs with the then Lake Victoria North Water Services Board in accordance with the provisions of the Water Act, 2002. Anchored on;

  • Integrity
  • Efficiency and effectiveness
  • Customer focus
  • Team work
  • Creativity and innovativeness
  • Transparency, accountability and good governance

Vision

To be the leading water service provider in the region.

Mission

To effectively and efficiently provide quality and affordable water and sanitation services.

Mandate

KANAWASCO is responsible for efficient and economical water and sewerage provision within the municipality of Kapsabet and its environs.

Our Services

Efficient and economical water and sewerage service provision within the towns of Kapsabet and Nandi Hills and their environs.

Water Supply

KANAWASCO handles waste water disposal services and sale of its By-products..We ensure that waste water is and safely recycled and its by products are disposed

Waste Water Disposal

KANAWASCO handles waste water disposal services and sale of its By-products..We ensure that waste water is and safely recycled and its by products are disposed

Water and Waste Water Quality Testing

We are keen on ensuring that the water consumed by our clients is ever safe for consumption thus our Water and Waste water testing laboratory facilities

Service Areas

The company has 8 zones in Kapsabet and 1 Zone in Nandi Hills.  Areas receiving water daily – Zones 2, 3, 4 and some parts of Zones 1 and 7.  Areas on rationing programme – Zones 1, 5, 6, 7 and 8.  Town Centre, Prison, Namgoi Centre, East View, Chebarbar, Irimis, Showground and Surungai receive water on daily basis; while for the remaining routes a day is skipped for the supply of water.

Frequently Asked Questions

What kind of clients do you work with?

Our Clients Range from Domestic Users, Corporate organisations and Learning Institutions among others

How do I apply for a new Connection ?

As a new customer interested on our services,We are delighted as we welcome you to KANAWASCO.
It is our responsibility to provide you with quality services as our mandate states .To register for our services you need to have the following requirements: ID photocopyPIN No photocopyPlot NumberPostal AddressMobile phone numberFilling and Signing Water Services Agreement FormConnection charges as per the approved tariff of 2023. Click Here for the Approved TariffPurchase of connection pipes and other fittingsHere is our Pro Poor and Social Connection Policy

What are the available Paypoints for making payments?

You can pay your bills through M-Pesa. Our business number is 990720.
Simply go to M-Pesa menu and enter the details as you will be prompted i.e. Business Number, Account number this being your connection number(e.g. ‘07002891-001’) and the amount you want to remit.
You can also make payments in any post bank branches nationwide.
You can also make payments through any KCB Bank Branch nationwide. Account Name Kapsabet Nandi Water And Sanitation Company. Account Number 1131111826.
All new connection charges are paid through KCB Bank account 1166504514.Water bowser services are available at consumer friendly rates. Payments for water bowser services can be done through direct deposit to KCB Bank account 1177900262 or via paybill number 522522 and account number “1177900262”.

Connection Process

Here's how it works

We are mandated with providing cost effective and affordable quality water and sanitation services to the residents of Nandi County.

Submit Your Application

Physically or through mail.

Get it Approved

Depending on requirements.

Connection Installed

Installation charges depends with the meter size.

Contact Form

Talk to us.

We do value your genuine feedback our esteemed client. It goes long way into helping us serve you in a better and more efficient way. Do make use of the given form to send us E-mail. Let us know if you need any of our services or to lodge any complaint. Our Customer Care representatives will get back to you as soon as we possibly can as we address your concerns and go through your feedback.

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