Introducing Our New USSD Service: Manage Your Water Account Instantly!
We are excited to launch our brand new USSD code service designed to bring our essential water and sanitation services directly to your mobile phone. No smartphones or internet connection required!
By simply dialing
*873*66#, customers can securely and conveniently manage their utilities anytime, anywhere.What You Can Do with
*873*66#Our simple and automated menu allows you to handle everything from payments to support in seconds:
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- 💧 Check Your Bill: View your current outstanding water statement balance instantly.
- 💳 Pay Your Bill: Clear your pending invoices directly through integrated mobile money options.
- 💬 Lodge Complaints: Report leaks, bursts, billing discrepancies, or supply disruptions directly to our support crew.
- ⚙️ Access Other Services: Seamlessly update your account settings or query general consumer services.
How to Get Started
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- Open the phone app or dialer on your mobile device.
- Dial
*873*66#and press Call. - Follow the easy on-screen menu prompts to select your desired service.
Need Personal Support?
We are constantly striving to improve your user experience. If you encounter any technical issues or need help managing your account dashboard, please get in touch with our consumer care desk:
- 📞 Customer Service Support: +254 716 006464
- 🌍 Maji Safi Kwa Wote! (Clean Water for Everyone!)
